RESOURCES

Notes for teams redesigning denial recovery.

A growing library about evidence, review, reimbursement operations and the systems that connect them.

01

Denial operations

A practical framework for moving from a denial queue to evidence, review, submission and outcome tracking.

Guide in development
02

Evidence provenance

Why policy sources and clinical documentation should remain distinct and attributable throughout an appeal.

Guide in development
03

Human review

Where review gates matter when software assists with consequential reimbursement work.

Guide in development
04

ERA / 835 reconciliation

How remittance evidence can be used to verify recovery rather than relying on a manually changed case status.

Guide in development
05

Recovery accounting

Connecting payment evidence, recovery events, contingency fees and invoice preparation in an auditable chain.

Guide in development
06

Implementation

Questions to answer before connecting identity, document storage, payer data, remittance feeds and production billing.

Guide in development

Good recovery operations make it easy to answer three questions: What supports this case? Who approved the next action? What evidence proves the outcome?

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